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After-sale Policy

After-sale Policy

1. We will absolutely check the quality of every item for 2 times before sending them out. We will do our utmost to satisfy your needs both on quality and quantity.

2. If something is unavoidably wrong with the quality of the items you receive, please contact with our online customer representative who dealt with your order. You also need to send emails to us enclosed with the pictures of broken items so that our colleagues in After-Sale Department can check the problems in a short time and give you a prompt reply after their verification.

3. If the quality problems are verified by our After-Sale specialists, our customer service operator will inform you the compensation methods through emails or instant messages.

4. We promise you that we will provide you the most satisfying solutions to all sorts of after-sale problems and make you feel much happier to shop here in our online store.